Notifications will make sure you and your clients don’t miss a thing! You and your clients have the option to enable Push and/ or Email notifications. What is the difference?
Push Notifications are messages that pop up on a mobile device alerting you and or your client about recent activity within your app. It is a great way to speak directly to your user. Push notifications don't get caught in spam filters, or forgotten in an inbox — click-through rates can be twice as high as email. They can also remind users to use your app, whether the app is open or not.
Email Notifications are messages that are sent to the user's (or your) email inbox alerting them about recent activity within your app.
Note: User notifications and Agent notifications vary. Please see Agent Notifications and/or User Notifications for more detail.