If you are unable to login to your agent account this can be due to creating a user profile with the same email address. Here is how to fix that.
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Login to app
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Click on 'Account' in the lower right corner
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Click on 'My Profile' at the top
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Change the email address to an alternate email address. (AKA not your agent one).
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Click 'Save changes'
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Log out of app
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Login to app with Agent credentials.
Note: If you do see 'Insights' as an option at the bottom, you are logged in as a user and not an agent.
