If you are unable to login to your agent account this can be due to creating a user profile with the same email address. Here is how to fix that.
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Login to app with your 'User' credentials (not agent credentials).
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Click on 'Account' in the lower right corner.
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Scroll and tap on Settings.
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Tap on Delete account.
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Tap on Delete to confirm you wish to delete
- Once deleted you will be routed to the login screen. From here you can login with your agent credentials.
Note: If you do not see 'Insights' as an option at the bottom, you are logged in as a user and not an agent.
